Privacy Policy

1. Introduction

Porter Cinematics ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website at portercinematics.co.uk or engage with our services.

This policy is in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Porter Cinematics is the data controller for the purposes of this policy.

If you have any questions about this policy, please contact us at: [email protected]

2. Data We Collect

We may collect and process the following categories of personal data:

• —Identity Data: Your name, as provided when you contact us or book our services.
• —Contact Data: Your email address, phone number, and any other contact details you provide.
• —Enquiry Data: Information you provide in contact forms, including event type, date, location, and project details.
• —Transaction Data: Details of services you have purchased from us, including package selection and payment records.
• —Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
• —Usage Data: Information about how you use our website, including pages visited and time spent.
• —Marketing Data: Your preferences in receiving marketing communications from us.

We do not collect any Special Category Data (such as data about race, religion, health, or biometric data) unless explicitly required and consented to for a specific project.

3. How We Use Your Data

We use your personal data for the following purposes:

• —To respond to your enquiries and provide quotations for our services.
• —To fulfil contracts for photography and cinematography services you have engaged us for.
• —To process payments and manage your account.
• —To send you administrative communications relating to your booking.
• —To send you marketing communications where you have consented to receive them.
• —To improve our website and services through analytics.
• —To comply with our legal obligations.

Our lawful basis for processing your data is: contract performance (where we are delivering services to you), legitimate interests (for enquiry handling and website analytics), and consent (for marketing communications).

4. Third Parties

We may share your personal data with the following categories of third parties:

• —Service Providers: Companies that provide IT, payment processing, cloud storage, and other services to support our business operations.
• —Professional Advisers: Lawyers, accountants, and insurers who provide professional services to us.
• —Regulatory Authorities: Where required by law, we may share data with HMRC, the ICO, or other regulatory bodies.
• —Gallery Platforms: We use secure online gallery platforms to deliver your images. These platforms are bound by their own privacy policies and data protection obligations.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For clients who have booked our services, we retain your data for a period of 7 years following the completion of your project, in line with our legal and tax obligations. Enquiry data from individuals who did not proceed to booking is retained for 12 months.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• —Right of Access: You have the right to request a copy of the personal data we hold about you.
• —Right to Rectification: You have the right to request that we correct any inaccurate or incomplete data we hold about you.
• —Right to Erasure: You have the right to request that we delete your personal data in certain circumstances.
• —Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• —Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format.
• —Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.
• —Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one calendar month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

Our website uses cookies to distinguish you from other users and to improve your experience. Cookies are small text files placed on your device by websites you visit.

We use the following types of cookies:

• —Strictly Necessary Cookies: These are essential for the website to function and cannot be switched off.
• —Analytics Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site. All information these cookies collect is aggregated and anonymous.
• —Preference Cookies: These enable the website to provide enhanced functionality and personalisation.

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: